Aesthetic, dermatology & laser clinics · Phone version

For aesthetic, dermatology & laser clinics

Your clients research you for weeks.What do they find?

Repma replies without promises or named procedures, holds sensitive replies for your medical director, shows what clients raise at each clinic and keeps its Google profile right.

  • 7-day trial
  • Cancel anytime
  • Live in 2 minutes
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The reality in numbers

Social media brings clients, Google convinces them

  • 49%

    of young adults in Saudi Arabia have considered a cosmetic procedure because of content they saw online

  • 35%

    booked a consultation, or considered booking one, after seeing content online

  • ×2

    the expected size of the Saudi medical aesthetics market by 2034 compared with 2025, with new clinics every year

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Where it slips away

In aesthetics, trust is what you sell

  1. A client expected a different result

    Repma never promises results or explains a procedure in a reply, and the reply waits for your medical director.

  2. Another clinic shows up before you on Google

    Repma makes sure every clinic profile is verified and complete and answers every client without promises, so it stays active and shows up more.

  3. Clients expect complete discretion

    Repma never confirms a visit or names a procedure, even when the client did.

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All included

What Repma does for your clinic

One platform for your Google presence at every branch, at one price per branch.

  • A reply for every client

    Badr, your digital employee, replies by healthcare rules, automatically or with your OK.

  • Medical director approves

    Sensitive replies wait for the OK before they go out.

  • What clients raise

    Results, price, waiting or staff, per clinic.

  • Better visibility on Google Maps

    A verified, complete profile and the right hours for every branch.

  • A report every week

    A PDF in your inbox, and Excel whenever you need it.

  • Low-star reviews on WhatsApp

    They reach you with Badr's reply or draft, if you turn it on.

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Meet Badr

Badr answers your reviews in your name

Badr is a digital employee inside Repma. He reads every new Google review and writes the reply in your business's name, signed by the branch, in Saudi Arabic or English to match the customer.

Lujain Clinics

Badr

Your digital employee

Badr's settings

Who replies? You decide

  • 4 and 5 starsAutomaticWith your OK
  • 3 starsAutomaticWith your OK
  • 1 and 2 starsAutomaticWith your OK
Tone
Friendly
Length
Short
Signature
Lujain Clinics team

WhatsApp alert for reviews that matter

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A reply by Badr

An elegant reply without promises

Sarah

10 min ago
Review on Google

Lovely reception and a clean place, but I waited 40 minutes and the price was higher than the ad.

Badr's reply

Posted on Google

Hello Sarah, thank you for your time and for the kind words about our reception and the place. Your note about the time and the price matters to us, so please contact us on the clinic's number listed and we will go through the details with you.

Lujain Clinics team · Malqa, Riyadh

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Complaints

See whether the problem is the result, the wait or the price

  • Treatment and result, price, waiting time, booking and payment
  • Alerts for serious complaints in the complaints view
  • Clients who wrote that they will not come back
Lujain Clinics

Complaints by topic

Last 30 days
  • Price & valueAbove usual11
  • Waiting time8
  • Treatment & result6
  • Ordering, booking & payment5
  • Staff & service4
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Found on Google

Get found on Google Maps

Most patients choose from the first results on Google Maps. A complete, active profile, with a reply on every review, gets found more often.

Google Maps

Lujain Clinics

4.6(1,284)·Open now

DirectionsCallWebsiteSave

Sarah

Lovely reception and a clean place, but I waited 40 minutes and the price was higher than the ad.

Response from the owner

Hello Sarah, thank you for your time and for the kind words about our reception and the place. Your note about the time and the price matters to us, so please contact us on the clinic's number listed and we will go through the details with you.

Repma profile check

  • Verified profile
  • Hours are right
  • Every review answered
  • No duplicate profile
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Reports

A report every week, without asking

  • A PDF in your inbox every week, and in each branch manager's too
  • The top complaints, the serious ones, and who wrote they won't come back
  • Download any period as PDF or Excel, in Arabic, English or both, with one combined report for the whole group

Reputation report

Lujain Clinics

Last 7 days
64
New reviews
4.5
Average rating
34
Complaints
2
Serious
  • Most complaints are about price & value (11)
  • 3 customers wrote that they will not come back
  • Your Google profile was seen 3,240 times and led to 412 actions

Emailed every week to the owner and branch managers

PDFExcel
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For groups and chains

Every clinic. One screen.

  • Every branch on one screen

    Ranked by what needs action; quiet branches fold away.

  • Google profile check per branch

    Verified? Suspended? Duplicate? Know before reviews are lost.

  • WhatsApp alerts for low-star reviews

    On WhatsApp with Badr's reply or draft, approved from your phone.

  • One report instead of dozens of emails

    Weekly and monthly for every branch, with an Excel file.

  • A reminder before Ramadan and Eid

    A reminder before each season, hours set on each branch's page.

  • Your team on one account

    Colleagues on the same account, as admin or member.

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Start today

Live in 2 minutes. Badr works from day one.

  1. 1

    Connect Google

    The official connection to your Google Business Profile.

  2. 2

    Pick your branches

    All branches in one go, sorted by city and region automatically.

  3. 3

    Badr gets to work

    He replies to every new review, sorts complaints and prepares reports from day one.

Badr never promises compensation, never admits a fault you have not confirmed and never asks for private messages.

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One clear price per branch

Branches 1 to 3
119 SAR
Branches 4 to 9
99 SAR
From branch 10
79 SAR

per branch per month. More than 20 branches? We set up a plan for you on WhatsApp.

  • 7-day trial
  • Cancel anytime
  • Live in 2 minutes
See every detail on our siterepma.io/…/aesthetic-clinicsGet a demo with your data+966 54 686 8751

Sources: [1] Cureus study of 612 young adults in Saudi Arabia, 2026 [2] IMARC, Saudi medical aesthetics market, 2026 [3] Ministry of Health, advertising rules for private health facilities. Names, reviews and replies in this deck are illustrative examples.

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