For gyms & fitness clubs

That broken machine nobody fixedis costing you members.

Repma answers every member, shows which branch struggles with equipment, the place or membership and when, and helps every branch get found on Google Maps.

  • 7-day trial
  • Cancel anytime
  • Live in 2 minutes
Repma1 / 11

The reality in numbers

The market grows, and members compare

  • 26%

    of gyms in Saudi Arabia are chain branches, and chains open new branches every year

  • 3.1M

    gym members expected by 2030, up from 1.9 million in 2024

  • 21 of 40

    top Google Maps results for gyms in Riyadh and Jeddah are rated below 4.3 stars

Repma2 / 11

Where it slips away

Members decide to renew on the small things

  1. A broken machine nobody reports

    Repma shows the branch where equipment and training complaints run above usual.

  2. The after-work rush

    See the day and hour complaints repeat at each branch, so you know where an extra coach helps.

  3. People looking for a gym nearby pick on Google

    Repma posts on every branch's profile with your photos and answers every member, so it stays active and shows up more in search.

Repma3 / 11

All included

What Repma does for your gym

One platform for your Google presence at every branch, at one price per branch.

  • A reply for every member

    Badr, your digital employee, replies day and night, automatically or with your OK.

  • What members complain about

    Equipment, the place, membership or cleanliness, per branch.

  • Better visibility on Google Maps

    Posts with your photos, a verified profile and the right hours.

  • A report every week

    A PDF in your inbox, and Excel whenever you need it.

  • When it happens

    The day and hour complaints repeat, per branch.

  • Low-star reviews on WhatsApp

    They reach you with Badr's reply or draft, if you turn it on.

Repma4 / 11

Meet Badr

Badr answers your reviews in your name

Badr is a digital employee inside Repma. He reads every new Google review and writes the reply in your business's name, signed by the branch, in Saudi Arabic or English to match the customer.

  • Set each star group on its own, for example praise automatic and complaints with your OK
  • Pick the tone, the length, the signature and the contact number
  • A WhatsApp alert when a review needs you
Hirak Fitness

Badr

Your digital employee

Badr's settings

Who replies? You decide

  • 4 and 5 starsAutomaticWith your OK
  • 3 starsAutomaticWith your OK
  • 1 and 2 starsAutomaticWith your OK
Tone
Friendly
Length
Short
Signature
Hirak Fitness team

WhatsApp alert for reviews that matter

Hirak Fitness

Saad M.

11 min ago

Big club and great coaches, but the squat rack has been broken for a month and the evening rush is unbearable.

Badr's reply

Posted on Google

Hi Saad, thank you for your words about the club and the coaches. Your note about the equipment and the crowding has reached the branch management, and we would like to hear more on the branch's number listed.

Hirak Fitness team · Narjis, Riyadh

Repma5 / 11

Complaints

See where members struggle: equipment, cleanliness or membership

  • Training and equipment, cleanliness, staff, membership and payment, the place
  • Members who wrote that they will not renew
  • Alerts for safety complaints in the complaints view
Hirak Fitness

Complaints by topic

Last 30 days
  • Training & equipmentAbove usual14
  • Place & atmosphere9
  • Ordering, booking & payment7
  • Cleanliness & hygiene5
  • Staff & service4
Repma6 / 11

Found on Google

Get found on Google Maps

Most people choose from the first results on Google Maps. A complete, active profile, with regular replies and posts, gets found more often.

  • Posts on your profile up to twice a week, with your real photos. Approve them or let them go live on their own
  • Regular replies and posts show Google your profile is active
  • A check of every branch profile: verified, suspended or duplicate, with the right opening hours
Google Maps

Hirak Fitness

4.6(1,284)·Open now

DirectionsCallWebsiteSave

Updates

A new beginners' class every Sunday and Tuesday at 7 pm.

2 days ago

Repma profile check

  • Verified profile
  • Hours are right
  • A post every week
  • No duplicate profile
Repma7 / 11

Reports

A report every week, without asking

  • A PDF in your inbox every week, and in each branch manager's too
  • The top complaints, the serious ones, and who wrote they won't come back
  • Download any period as PDF or Excel, in Arabic, English or both, with one combined report for the whole group

Reputation report

Hirak Fitness

Last 7 days
64
New reviews
4.5
Average rating
39
Complaints
2
Serious
  • Most complaints are about training & equipment (14)
  • 3 customers wrote that they will not come back
  • Your Google profile was seen 3,240 times and led to 412 actions

Emailed every week to the owner and branch managers

PDFExcel
Repma8 / 11

When complaints repeat

Crowding and breakdowns have a time. Repma shows it

  • Days of the week and times of day, per branch
  • The busiest complaint slot and its topic
  • The branch compared with itself before and after a change
Hirak Fitness

When members complain

Last 8 weeks
SunMonTueWedThuFriSat
Morning
Noon
Afternoon
Evening
Night

Peak: Mon, Evening · Training & equipment

Repma9 / 11

For groups and chains

Every club. One screen.

Hirak Fitness

Branches

By what needs action

  • Hirak Narjis Men · Riyadh

    Sharp drop: 3.2 in the last 7 days, usually 4.1

    3.90.5
  • Hirak Rawdah Women · Jeddah

    Many complaints: training & equipment

    4.20.2
  • Hirak Olaya Men · Riyadh

    Many complaints: place & atmosphere

    4.00.1
  • Hirak Khobar Women

    Nothing unusual

    4.50.1
  • Hirak Madinah Men

    Nothing unusual

    4.3±0.0

Repma

New review

1 star · serious complaint

Hirak Rawdah Women · Jeddah

«The cable snapped while I was training and nobody could help»

Badr's reply
Waiting for your approval
Next step
Approve or edit from your phone
  • Every branch on one screen

    Ranked by what needs action; quiet branches fold away.

  • Google profile check per branch

    Verified? Suspended? Duplicate? Know before reviews are lost.

  • WhatsApp alerts for low-star reviews

    On WhatsApp with Badr's reply or draft, approved from your phone.

  • One report instead of dozens of emails

    Weekly and monthly for every branch, with an Excel file.

  • A reminder before Ramadan and Eid

    A reminder before each season, hours set on each branch's page.

  • Your team on one account

    Colleagues on the same account, as admin or member.

Repma10 / 11

Start today

Live in 2 minutes. Badr works from day one.

  1. 1

    Connect Google

    The official connection to your Google Business Profile.

  2. 2

    Pick your branches

    All branches in one go, sorted by city and region automatically.

  3. 3

    Badr gets to work

    He replies to every new review, sorts complaints and prepares reports from day one.

Badr never promises compensation, never admits a fault you have not confirmed and never asks for private messages.

Sources: [1] FIBO and Ministry of Sport, Saudi fitness market report, 2025 [2] Top 20 Google Maps results for the search in Riyadh and Jeddah, October 2026. Names, reviews and replies in this deck are illustrative examples.

One clear price per branch

Branches 1 to 3
119 SAR
Branches 4 to 9
99 SAR
From branch 10
79 SAR

per branch per month

More than 20 branches? We set up a plan for you on WhatsApp.

  • 7-day trial
  • Cancel anytime
  • Live in 2 minutes

Scan for the full details

repma.io/en/industries/fitness

+966 54 686 8751

Repma11 / 11

For gyms & fitness clubs

That broken machine nobody fixedis costing you members.

Repma answers every member, shows which branch struggles with equipment, the place or membership and when, and helps every branch get found on Google Maps.

  • 7-day trial
  • Cancel anytime
  • Live in 2 minutes
Repma1 / 13

The reality in numbers

The market grows, and members compare

  • 26%

    of gyms in Saudi Arabia are chain branches, and chains open new branches every year

  • 3.1M

    gym members expected by 2030, up from 1.9 million in 2024

  • 21 of 40

    top Google Maps results for gyms in Riyadh and Jeddah are rated below 4.3 stars

Repma2 / 13

Where it slips away

Members decide to renew on the small things

  1. A broken machine nobody reports

    Repma shows the branch where equipment and training complaints run above usual.

  2. The after-work rush

    See the day and hour complaints repeat at each branch, so you know where an extra coach helps.

  3. People looking for a gym nearby pick on Google

    Repma posts on every branch's profile with your photos and answers every member, so it stays active and shows up more in search.

Repma3 / 13

All included

What Repma does for your gym

One platform for your Google presence at every branch, at one price per branch.

  • A reply for every member

    Badr, your digital employee, replies day and night, automatically or with your OK.

  • What members complain about

    Equipment, the place, membership or cleanliness, per branch.

  • Better visibility on Google Maps

    Posts with your photos, a verified profile and the right hours.

  • A report every week

    A PDF in your inbox, and Excel whenever you need it.

  • When it happens

    The day and hour complaints repeat, per branch.

  • Low-star reviews on WhatsApp

    They reach you with Badr's reply or draft, if you turn it on.

Repma4 / 13

Meet Badr

Badr answers your reviews in your name

Badr is a digital employee inside Repma. He reads every new Google review and writes the reply in your business's name, signed by the branch, in Saudi Arabic or English to match the customer.

Hirak Fitness

Badr

Your digital employee

Badr's settings

Who replies? You decide

  • 4 and 5 starsAutomaticWith your OK
  • 3 starsAutomaticWith your OK
  • 1 and 2 starsAutomaticWith your OK
Tone
Friendly
Length
Short
Signature
Hirak Fitness team

WhatsApp alert for reviews that matter

Repma5 / 13

A reply by Badr

A reply with your club's spirit, for every member

Saad M.

11 min ago
Review on Google

Big club and great coaches, but the squat rack has been broken for a month and the evening rush is unbearable.

Badr's reply

Posted on Google

Hi Saad, thank you for your words about the club and the coaches. Your note about the equipment and the crowding has reached the branch management, and we would like to hear more on the branch's number listed.

Hirak Fitness team · Narjis, Riyadh

Repma6 / 13

Complaints

See where members struggle: equipment, cleanliness or membership

  • Training and equipment, cleanliness, staff, membership and payment, the place
  • Members who wrote that they will not renew
  • Alerts for safety complaints in the complaints view
Hirak Fitness

Complaints by topic

Last 30 days
  • Training & equipmentAbove usual14
  • Place & atmosphere9
  • Ordering, booking & payment7
  • Cleanliness & hygiene5
  • Staff & service4
Repma7 / 13

Found on Google

Get found on Google Maps

Most people choose from the first results on Google Maps. A complete, active profile, with regular replies and posts, gets found more often.

Google Maps

Hirak Fitness

4.6(1,284)·Open now

DirectionsCallWebsiteSave

Updates

A new beginners' class every Sunday and Tuesday at 7 pm.

2 days ago

Repma profile check

  • Verified profile
  • Hours are right
  • A post every week
  • No duplicate profile
Repma8 / 13

Reports

A report every week, without asking

  • A PDF in your inbox every week, and in each branch manager's too
  • The top complaints, the serious ones, and who wrote they won't come back
  • Download any period as PDF or Excel, in Arabic, English or both, with one combined report for the whole group

Reputation report

Hirak Fitness

Last 7 days
64
New reviews
4.5
Average rating
39
Complaints
2
Serious
  • Most complaints are about training & equipment (14)
  • 3 customers wrote that they will not come back
  • Your Google profile was seen 3,240 times and led to 412 actions

Emailed every week to the owner and branch managers

PDFExcel
Repma9 / 13

When complaints repeat

Crowding and breakdowns have a time. Repma shows it

  • Days of the week and times of day, per branch
  • The busiest complaint slot and its topic
  • The branch compared with itself before and after a change
Hirak Fitness

When members complain

Last 8 weeks
SunMonTueWedThuFriSat
Morning
Noon
Afternoon
Evening
Night

Peak: Mon, Evening · Training & equipment

Repma10 / 13

For groups and chains

Every club. One screen.

  • Every branch on one screen

    Ranked by what needs action; quiet branches fold away.

  • Google profile check per branch

    Verified? Suspended? Duplicate? Know before reviews are lost.

  • WhatsApp alerts for low-star reviews

    On WhatsApp with Badr's reply or draft, approved from your phone.

  • One report instead of dozens of emails

    Weekly and monthly for every branch, with an Excel file.

  • A reminder before Ramadan and Eid

    A reminder before each season, hours set on each branch's page.

  • Your team on one account

    Colleagues on the same account, as admin or member.

Repma11 / 13

Start today

Live in 2 minutes. Badr works from day one.

  1. 1

    Connect Google

    The official connection to your Google Business Profile.

  2. 2

    Pick your branches

    All branches in one go, sorted by city and region automatically.

  3. 3

    Badr gets to work

    He replies to every new review, sorts complaints and prepares reports from day one.

Badr never promises compensation, never admits a fault you have not confirmed and never asks for private messages.

Repma12 / 13

One clear price per branch

Branches 1 to 3
119 SAR
Branches 4 to 9
99 SAR
From branch 10
79 SAR

per branch per month. More than 20 branches? We set up a plan for you on WhatsApp.

  • 7-day trial
  • Cancel anytime
  • Live in 2 minutes
See every detail on our siterepma.io/…/fitnessGet a demo with your data+966 54 686 8751

Sources: [1] FIBO and Ministry of Sport, Saudi fitness market report, 2025 [2] Top 20 Google Maps results for the search in Riyadh and Jeddah, October 2026. Names, reviews and replies in this deck are illustrative examples.

Repma13 / 13