Restaurants · Short deck

For restaurants

Your guests tell Googlewhat they never tell your staff.

Repma answers every guest for you, shows which branch has a problem, helps you get found on Google Maps and runs your QR menu.

  • 7-day trial
  • Cancel anytime
  • Live in 2 minutes
Repma1 / 11

The reality in numbers

A crowded market, and guests who leave without a word

  • 23%

    of all point-of-sale payments in the Kingdom happen in restaurants and cafés, so every table is contested

  • 77%

    of restaurant reviews arrive after hours: after 6 pm, before 8 am, or on Friday and Saturday

  • 1 in 5

    unhappy guests write in their review that they will not come back

Repma2 / 11

Where it slips away

Where a restaurant loses guests without noticing

  1. Whoever shows up first on Google Maps gets the guest

    Repma posts on your profile with your photos and replies to every guest, so it stays active and shows up more in search.

  2. Complaints reach you late, or never

    Repma sorts complaints by branch and flags serious ones such as food safety, and one- and two-star reviews reach your WhatsApp if you turn alerts on.

  3. Every menu change means new prints

    Your QR menu is included, in Arabic and English with calories as SFDA asks. Changes show at once.

Repma3 / 11

All included

What Repma does for your restaurant

One platform for your Google presence at every branch, at one price per branch.

  • A reply for every guest

    Badr, your digital employee, replies day and night, automatically or with your OK.

  • QR menu, included

    Arabic and English, calories as SFDA asks, changes show at once.

  • Better visibility on Google Maps

    Posts with your photos, a verified profile and the right hours.

  • Know which branch struggles

    Food, waiting, service or cleanliness, sorted per branch.

  • A report every week

    A PDF in your inbox, and Excel whenever you need it.

  • Low-star reviews on WhatsApp

    They reach you with Badr's reply or draft, if you turn it on.

Repma4 / 11

Meet Badr

Badr answers your reviews in your name

Badr is a digital employee inside Repma. He reads every new Google review and writes the reply in your business's name, signed by the branch, in Saudi Arabic or English to match the customer.

  • Set each star group on its own, for example praise automatic and complaints with your OK
  • Pick the tone, the length, the signature and the contact number
  • A WhatsApp alert when a review needs you
Bait Al Jamr

Badr

Your digital employee

Badr's settings

Who replies? You decide

  • 4 and 5 starsAutomaticWith your OK
  • 3 starsAutomaticWith your OK
  • 1 and 2 starsAutomaticWith your OK
Tone
Friendly
Length
Short
Signature
Bait Al Jamr team

WhatsApp alert for reviews that matter

Bait Al Jamr

Omar K.

8 min ago

The grills were tasty as always, but the order took 40 minutes and the food arrived a bit cold.

Badr's reply

Posted on Google

Hi Omar, thank you for sharing your visit, and we are glad you enjoyed the grills. Your note about the waiting time and the food temperature has reached the team, and we would like to hear the details, so please call the branch on the number listed.

Bait Al Jamr team · Malqa, Riyadh

Repma5 / 11

Complaints

See which branch is struggling, and with what

  • Food and drinks, waiting time, staff, price, cleanliness
  • When a complaint repeats: which day and which time of day
  • Guests who wrote that they will not come back
Bait Al Jamr

Complaints by topic

Last 30 days
  • Food & drinksAbove usual18
  • Waiting time11
  • Staff & service7
  • Price & value5
  • Cleanliness & hygiene2
Repma6 / 11

Found on Google

Get found on Google Maps

Most people choose from the first results on Google Maps. A complete, active profile, with regular replies and posts, gets found more often.

  • Posts on your profile up to twice a week, with your real photos. Approve them or let them go live on their own
  • Regular replies and posts show Google your profile is active
  • A check of every branch profile: verified, suspended or duplicate, with the right opening hours
Google Maps

Bait Al Jamr

4.6(1,284)·Open now

DirectionsCallWebsiteSave

Updates

New dessert: kunafa with cream and pistachio, baked to order. Open from 1 pm to 1 am.

2 days ago

Repma profile check

  • Verified profile
  • Hours are right
  • A post every week
  • No duplicate profile
Repma7 / 11

Reports

A report every week, without asking

  • A PDF in your inbox every week, and in each branch manager's too
  • The top complaints, the serious ones, and who wrote they won't come back
  • Download any period as PDF or Excel, in Arabic, English or both, with one combined report for the whole group

Reputation report

Bait Al Jamr

Last 7 days
64
New reviews
4.5
Average rating
43
Complaints
2
Serious
  • Most complaints are about food & drinks (18)
  • 3 customers wrote that they will not come back
  • Your Google profile was seen 3,240 times and led to 412 actions

Emailed every week to the owner and branch managers

PDFExcel
Repma8 / 11

QR menu

An Arabic and English menu for every branch, included

  • Photos, sizes, sold-out marks and sale prices
  • Calories and allergens as the SFDA requires
  • No app: guests scan the code and the menu opens
Repma9 / 11

For groups and chains

Every branch. One screen.

Bait Al Jamr

Branches

By what needs action

  • Bait Al Jamr Malqa · Riyadh

    Sharp drop: 3.6 in the last 7 days, usually 4.4

    4.20.5

  • Bait Al Jamr Tahlia · Jeddah

    Many complaints: food & drinks

    4.40.2

  • Bait Al Jamr Shifa · Riyadh

    Many complaints: waiting time

    4.10.1

  • Bait Al Jamr Khobar

    Nothing unusual

    4.60.1

  • Bait Al Jamr Buraydah

    Nothing unusual

    4.5±0.0

Repma

New review

1 star · serious complaint

Bait Al Jamr Tahlia · Jeddah

«Found a hair in the rice, asked for the manager and nobody came»

Badr's reply
Waiting for your approval
Next step
Approve or edit from your phone

  • Every branch on one screen

    Ranked by what needs action; quiet branches fold away.

  • Google profile check per branch

    Verified? Suspended? Duplicate? Know before reviews are lost.

  • WhatsApp alerts for low-star reviews

    On WhatsApp with Badr's reply or draft, approved from your phone.

  • One report instead of dozens of emails

    Weekly and monthly for every branch, with an Excel file.

  • A reminder before Ramadan and Eid

    A reminder before each season, hours set on each branch's page.

  • Your team on one account

    Colleagues on the same account, as admin or member.

Repma10 / 11

Start today

Live in 2 minutes. Badr works from day one.

  1. 1

    Connect Google

    The official connection to your Google Business Profile.

  2. 2

    Pick your branches

    All branches in one go, sorted by city and region automatically.

  3. 3

    Badr gets to work

    He replies to every new review, sorts complaints and prepares reports from day one.

Badr never promises compensation, never admits a fault you have not confirmed and never asks for private messages.

Sources: [1] SAMA point-of-sale data, September 2026 [2] Repma analysis of Google reviews, May to October 2026. Names, reviews and replies in this deck are illustrative examples.

One clear price per branch

Branches 1 to 3
119 SAR
Branches 4 to 9
99 SAR
From branch 10
79 SAR

per branch per month

More than 20 branches? We set up a plan for you on WhatsApp.

  • 7-day trial
  • Cancel anytime
  • Live in 2 minutes

Scan for the full details

repma.io/en/industries/restaurants

+966 54 686 8751

Repma11 / 11

For restaurants

Your guests tell Googlewhat they never tell your staff.

Repma answers every guest for you, shows which branch has a problem, helps you get found on Google Maps and runs your QR menu.

  • 7-day trial
  • Cancel anytime
  • Live in 2 minutes
Repma1 / 13

The reality in numbers

A crowded market, and guests who leave without a word

  • 23%

    of all point-of-sale payments in the Kingdom happen in restaurants and cafés, so every table is contested

  • 77%

    of restaurant reviews arrive after hours: after 6 pm, before 8 am, or on Friday and Saturday

  • 1 in 5

    unhappy guests write in their review that they will not come back

Repma2 / 13

Where it slips away

Where a restaurant loses guests without noticing

  1. Whoever shows up first on Google Maps gets the guest

    Repma posts on your profile with your photos and replies to every guest, so it stays active and shows up more in search.

  2. Complaints reach you late, or never

    Repma sorts complaints by branch and flags serious ones such as food safety, and one- and two-star reviews reach your WhatsApp if you turn alerts on.

  3. Every menu change means new prints

    Your QR menu is included, in Arabic and English with calories as SFDA asks. Changes show at once.

Repma3 / 13

All included

What Repma does for your restaurant

One platform for your Google presence at every branch, at one price per branch.

  • A reply for every guest

    Badr, your digital employee, replies day and night, automatically or with your OK.

  • QR menu, included

    Arabic and English, calories as SFDA asks, changes show at once.

  • Better visibility on Google Maps

    Posts with your photos, a verified profile and the right hours.

  • Know which branch struggles

    Food, waiting, service or cleanliness, sorted per branch.

  • A report every week

    A PDF in your inbox, and Excel whenever you need it.

  • Low-star reviews on WhatsApp

    They reach you with Badr's reply or draft, if you turn it on.

Repma4 / 13

Meet Badr

Badr answers your reviews in your name

Badr is a digital employee inside Repma. He reads every new Google review and writes the reply in your business's name, signed by the branch, in Saudi Arabic or English to match the customer.

Bait Al Jamr

Badr

Your digital employee

Badr's settings

Who replies? You decide

  • 4 and 5 starsAutomaticWith your OK
  • 3 starsAutomaticWith your OK
  • 1 and 2 starsAutomaticWith your OK
Tone
Friendly
Length
Short
Signature
Bait Al Jamr team

WhatsApp alert for reviews that matter

Repma5 / 13

A reply by Badr

A reply that sounds like the owner, not a bot

Omar K.

8 min ago
Review on Google

The grills were tasty as always, but the order took 40 minutes and the food arrived a bit cold.

Badr's reply

Posted on Google

Hi Omar, thank you for sharing your visit, and we are glad you enjoyed the grills. Your note about the waiting time and the food temperature has reached the team, and we would like to hear the details, so please call the branch on the number listed.

Bait Al Jamr team · Malqa, Riyadh

Repma6 / 13

Complaints

See which branch is struggling, and with what

  • Food and drinks, waiting time, staff, price, cleanliness
  • When a complaint repeats: which day and which time of day
  • Guests who wrote that they will not come back
Bait Al Jamr

Complaints by topic

Last 30 days
  • Food & drinksAbove usual18
  • Waiting time11
  • Staff & service7
  • Price & value5
  • Cleanliness & hygiene2
Repma7 / 13

Found on Google

Get found on Google Maps

Most people choose from the first results on Google Maps. A complete, active profile, with regular replies and posts, gets found more often.

Google Maps

Bait Al Jamr

4.6(1,284)·Open now

DirectionsCallWebsiteSave

Updates

New dessert: kunafa with cream and pistachio, baked to order. Open from 1 pm to 1 am.

2 days ago

Repma profile check

  • Verified profile
  • Hours are right
  • A post every week
  • No duplicate profile
Repma8 / 13

Reports

A report every week, without asking

  • A PDF in your inbox every week, and in each branch manager's too
  • The top complaints, the serious ones, and who wrote they won't come back
  • Download any period as PDF or Excel, in Arabic, English or both, with one combined report for the whole group

Reputation report

Bait Al Jamr

Last 7 days
64
New reviews
4.5
Average rating
43
Complaints
2
Serious
  • Most complaints are about food & drinks (18)
  • 3 customers wrote that they will not come back
  • Your Google profile was seen 3,240 times and led to 412 actions

Emailed every week to the owner and branch managers

PDFExcel
Repma9 / 13

QR menu

An Arabic and English menu for every branch, included

  • Photos, sizes, sold-out marks and sale prices
  • Calories and allergens as the SFDA requires
Repma10 / 13

For groups and chains

Every branch. One screen.

  • Every branch on one screen

    Ranked by what needs action; quiet branches fold away.

  • Google profile check per branch

    Verified? Suspended? Duplicate? Know before reviews are lost.

  • WhatsApp alerts for low-star reviews

    On WhatsApp with Badr's reply or draft, approved from your phone.

  • One report instead of dozens of emails

    Weekly and monthly for every branch, with an Excel file.

  • A reminder before Ramadan and Eid

    A reminder before each season, hours set on each branch's page.

  • Your team on one account

    Colleagues on the same account, as admin or member.

Repma11 / 13

Start today

Live in 2 minutes. Badr works from day one.

  1. 1

    Connect Google

    The official connection to your Google Business Profile.

  2. 2

    Pick your branches

    All branches in one go, sorted by city and region automatically.

  3. 3

    Badr gets to work

    He replies to every new review, sorts complaints and prepares reports from day one.

Badr never promises compensation, never admits a fault you have not confirmed and never asks for private messages.

Repma12 / 13

One clear price per branch

Branches 1 to 3
119 SAR
Branches 4 to 9
99 SAR
From branch 10
79 SAR

per branch per month. More than 20 branches? We set up a plan for you on WhatsApp.

  • 7-day trial
  • Cancel anytime
  • Live in 2 minutes
See every detail on our siterepma.io/…/restaurantsGet a demo with your data+966 54 686 8751

Sources: [1] SAMA point-of-sale data, September 2026 [2] Repma analysis of Google reviews, May to October 2026. Names, reviews and replies in this deck are illustrative examples.

Repma13 / 13