Medical centers & polyclinics · Short deck

For medical centers & polyclinics

What does a patient seewhen they search for you tonight?

Repma answers patients by healthcare rules, holds sensitive replies for your approval, shows where patients struggle and keeps every branch's Google profile right.

  • 7-day trial
  • Cancel anytime
  • Live in 2 minutes
Repma1 / 10

The reality in numbers

Patients choose from reviews

  • 79%

    of Riyadh residents use Google as their first source of health information

  • 54%

    use online ratings and reviews to choose a doctor or a health facility

  • 23 of 39

    top Google Maps results for medical centers in Riyadh and Jeddah are rated below 4.3 stars

Repma2 / 10

Where it slips away

In healthcare, every public word counts

  1. One careless reply can expose a patient

    Repma never confirms a visit or names a doctor or treatment in a reply, and sensitive replies wait for your approval.

  2. Patients complain about waiting, not medicine

    Repma shows which branch has more waiting, booking or reception complaints than usual, and when.

  3. Patients choose the center on Google Maps

    Repma makes sure every branch profile is verified and complete with the right hours, and answers every patient.

Repma3 / 10

All included

What Repma does for your medical center

One platform for your Google presence at every branch, at one price per branch.

  • A reply for every patient

    Badr, your digital employee, replies by healthcare rules, automatically or with your OK.

  • Approval first

    Sensitive replies wait for your OK before they go out.

  • Where patients struggle

    Waiting, booking, reception or cost, per branch.

  • Better visibility on Google Maps

    A verified, complete profile and the right hours for every branch.

  • A report every week

    A PDF in your inbox, and Excel whenever you need it.

  • Low-star reviews on WhatsApp

    They reach you with Badr's reply or draft, if you turn it on.

Repma4 / 10

Meet Badr

Badr answers your reviews in your name

Badr is a digital employee inside Repma. He reads every new Google review and writes the reply in your business's name, signed by the branch, in Saudi Arabic or English to match the customer.

  • Replies to one- to three-star reviews wait for your OK before they go live
  • No diagnosis, treatment or result, and he never confirms the writer is your patient
  • Pick the tone, the length, the signature and the contact number
Salamtak Medical

Badr

Your digital employee

Badr's settings

Who replies? You decide

  • 4 and 5 starsAutomaticWith your OK
  • 3 starsAutomaticWith your OK
  • 1 and 2 starsAutomaticWith your OK
Tone
Friendly
Length
Short
Signature
Patient relations

WhatsApp alert for reviews that matter

Salamtak Medical

Huda S.

15 min ago

The doctor was excellent, but I waited an hour despite having an appointment, and reception never answers the phone.

Badr's reply

Posted on Google

Hello, thank you for your time and for your note about the waiting time and reaching reception. We would like to hear more, so please contact our patient relations team on the number listed and we will look into it.

Patient relations · Salamtak Medical, Yasmin

Repma5 / 10

Complaints

See where patients struggle: booking, waiting or reception

  • Medical care, waiting time, booking and payment, staff, cleanliness
  • When a complaint repeats: which day and which time
  • Alerts for serious incidents in the complaints view
Salamtak Medical

Complaints by topic

Last 30 days
  • Waiting timeAbove usual16
  • Ordering, booking & payment10
  • Staff & service8
  • Medical care5
  • Cleanliness & hygiene2
Repma6 / 10

Found on Google

Get found on Google Maps

Most patients choose from the first results on Google Maps. A complete, active profile, with a reply on every review, gets found more often.

  • A check of every branch profile: verified, suspended or duplicate
  • A reminder before Ramadan and Eid, so every branch keeps the right hours
  • A reply on every review shows Google your profile is active
Google Maps

Salamtak Medical

4.6(1,284)·Open now

DirectionsCallWebsiteSave

Huda S.

The doctor was excellent, but I waited an hour despite having an appointment, and reception never answers the phone.

Response from the owner

Hello, thank you for your time and for your note about the waiting time and reaching reception. We would like to hear more, so please contact our patient relations team on the number listed and we will look into it.

Repma profile check

  • Verified profile
  • Hours are right
  • Every review answered
  • No duplicate profile
Repma7 / 10

Reports

A report every week, without asking

  • A PDF in your inbox every week, and in each branch manager's too
  • The top complaints, the serious ones, and who wrote they won't come back
  • Download any period as PDF or Excel, in Arabic, English or both, with one combined report for the whole group

Reputation report

Salamtak Medical

Last 7 days
64
New reviews
4.5
Average rating
41
Complaints
2
Serious
  • Most complaints are about waiting time (16)
  • 3 customers wrote that they will not come back
  • Your Google profile was seen 3,240 times and led to 412 actions

Emailed every week to the owner and branch managers

PDFExcel
Repma8 / 10

For groups and chains

Every branch. One screen.

Salamtak Medical

Branches

By what needs action

  • Salamtak Yasmin · Riyadh

    Sharp drop: 3.2 in the last 7 days, usually 4.0

    3.90.4

  • Salamtak Salamah · Jeddah

    Many complaints: waiting time

    4.10.1

  • Salamtak Faisaliyah · Dammam

    Google profile suspended

    4.0±0.0

  • Salamtak Taif

    Nothing unusual

    4.40.1

  • Salamtak Hail

    Nothing unusual

    4.3±0.0

Repma

New review

1 star · serious complaint

Salamtak Salamah · Jeddah

«My son fell off a broken chair in the waiting room»

Badr's reply
Waiting for your approval
Next step
Approve or edit from your phone

  • Every branch on one screen

    Ranked by what needs action; quiet branches fold away.

  • Google profile check per branch

    Verified? Suspended? Duplicate? Know before reviews are lost.

  • WhatsApp alerts for low-star reviews

    On WhatsApp with Badr's reply or draft, approved from your phone.

  • One report instead of dozens of emails

    Weekly and monthly for every branch, with an Excel file.

  • A reminder before Ramadan and Eid

    A reminder before each season, hours set on each branch's page.

  • Your team on one account

    Colleagues on the same account, as admin or member.

Repma9 / 10

Start today

Live in 2 minutes. Badr works from day one.

  1. 1

    Connect Google

    The official connection to your Google Business Profile.

  2. 2

    Pick your branches

    All branches in one go, sorted by city and region automatically.

  3. 3

    Badr gets to work

    He replies to every new review, sorts complaints and prepares reports from day one.

Badr never promises compensation, never admits a fault you have not confirmed and never asks for private messages.

Sources: [1] Riyadh resident survey, Int. J. Community Med. Public Health, 2025 [2] Top 20 Google Maps results for the search in Riyadh and Jeddah, October 2026 [3] Ministry of Health, advertising rules for private health facilities. Names, reviews and replies in this deck are illustrative examples.

One clear price per branch

Branches 1 to 3
119 SAR
Branches 4 to 9
99 SAR
From branch 10
79 SAR

per branch per month

More than 20 branches? We set up a plan for you on WhatsApp.

  • 7-day trial
  • Cancel anytime
  • Live in 2 minutes

Scan for the full details

repma.io/en/industries/medical-centers

+966 54 686 8751

Repma10 / 10

For medical centers & polyclinics

What does a patient seewhen they search for you tonight?

Repma answers patients by healthcare rules, holds sensitive replies for your approval, shows where patients struggle and keeps every branch's Google profile right.

  • 7-day trial
  • Cancel anytime
  • Live in 2 minutes
Repma1 / 12

The reality in numbers

Patients choose from reviews

  • 79%

    of Riyadh residents use Google as their first source of health information

  • 54%

    use online ratings and reviews to choose a doctor or a health facility

  • 23 of 39

    top Google Maps results for medical centers in Riyadh and Jeddah are rated below 4.3 stars

Repma2 / 12

Where it slips away

In healthcare, every public word counts

  1. One careless reply can expose a patient

    Repma never confirms a visit or names a doctor or treatment in a reply, and sensitive replies wait for your approval.

  2. Patients complain about waiting, not medicine

    Repma shows which branch has more waiting, booking or reception complaints than usual, and when.

  3. Patients choose the center on Google Maps

    Repma makes sure every branch profile is verified and complete with the right hours, and answers every patient.

Repma3 / 12

All included

What Repma does for your medical center

One platform for your Google presence at every branch, at one price per branch.

  • A reply for every patient

    Badr, your digital employee, replies by healthcare rules, automatically or with your OK.

  • Approval first

    Sensitive replies wait for your OK before they go out.

  • Where patients struggle

    Waiting, booking, reception or cost, per branch.

  • Better visibility on Google Maps

    A verified, complete profile and the right hours for every branch.

  • A report every week

    A PDF in your inbox, and Excel whenever you need it.

  • Low-star reviews on WhatsApp

    They reach you with Badr's reply or draft, if you turn it on.

Repma4 / 12

Meet Badr

Badr answers your reviews in your name

Badr is a digital employee inside Repma. He reads every new Google review and writes the reply in your business's name, signed by the branch, in Saudi Arabic or English to match the customer.

Salamtak Medical

Badr

Your digital employee

Badr's settings

Who replies? You decide

  • 4 and 5 starsAutomaticWith your OK
  • 3 starsAutomaticWith your OK
  • 1 and 2 starsAutomaticWith your OK
Tone
Friendly
Length
Short
Signature
Patient relations

WhatsApp alert for reviews that matter

Repma5 / 12

A reply by Badr

A professional reply that protects patient privacy

Huda S.

15 min ago
Review on Google

The doctor was excellent, but I waited an hour despite having an appointment, and reception never answers the phone.

Badr's reply

Posted on Google

Hello, thank you for your time and for your note about the waiting time and reaching reception. We would like to hear more, so please contact our patient relations team on the number listed and we will look into it.

Patient relations · Salamtak Medical, Yasmin

Repma6 / 12

Complaints

See where patients struggle: booking, waiting or reception

  • Medical care, waiting time, booking and payment, staff, cleanliness
  • When a complaint repeats: which day and which time
  • Alerts for serious incidents in the complaints view
Salamtak Medical

Complaints by topic

Last 30 days
  • Waiting timeAbove usual16
  • Ordering, booking & payment10
  • Staff & service8
  • Medical care5
  • Cleanliness & hygiene2
Repma7 / 12

Found on Google

Get found on Google Maps

Most patients choose from the first results on Google Maps. A complete, active profile, with a reply on every review, gets found more often.

Google Maps

Salamtak Medical

4.6(1,284)·Open now

DirectionsCallWebsiteSave

Huda S.

The doctor was excellent, but I waited an hour despite having an appointment, and reception never answers the phone.

Response from the owner

Hello, thank you for your time and for your note about the waiting time and reaching reception. We would like to hear more, so please contact our patient relations team on the number listed and we will look into it.

Repma profile check

  • Verified profile
  • Hours are right
  • Every review answered
  • No duplicate profile
Repma8 / 12

Reports

A report every week, without asking

  • A PDF in your inbox every week, and in each branch manager's too
  • The top complaints, the serious ones, and who wrote they won't come back
  • Download any period as PDF or Excel, in Arabic, English or both, with one combined report for the whole group

Reputation report

Salamtak Medical

Last 7 days
64
New reviews
4.5
Average rating
41
Complaints
2
Serious
  • Most complaints are about waiting time (16)
  • 3 customers wrote that they will not come back
  • Your Google profile was seen 3,240 times and led to 412 actions

Emailed every week to the owner and branch managers

PDFExcel
Repma9 / 12

For groups and chains

Every branch. One screen.

  • Every branch on one screen

    Ranked by what needs action; quiet branches fold away.

  • Google profile check per branch

    Verified? Suspended? Duplicate? Know before reviews are lost.

  • WhatsApp alerts for low-star reviews

    On WhatsApp with Badr's reply or draft, approved from your phone.

  • One report instead of dozens of emails

    Weekly and monthly for every branch, with an Excel file.

  • A reminder before Ramadan and Eid

    A reminder before each season, hours set on each branch's page.

  • Your team on one account

    Colleagues on the same account, as admin or member.

Repma10 / 12

Start today

Live in 2 minutes. Badr works from day one.

  1. 1

    Connect Google

    The official connection to your Google Business Profile.

  2. 2

    Pick your branches

    All branches in one go, sorted by city and region automatically.

  3. 3

    Badr gets to work

    He replies to every new review, sorts complaints and prepares reports from day one.

Badr never promises compensation, never admits a fault you have not confirmed and never asks for private messages.

Repma11 / 12

One clear price per branch

Branches 1 to 3
119 SAR
Branches 4 to 9
99 SAR
From branch 10
79 SAR

per branch per month. More than 20 branches? We set up a plan for you on WhatsApp.

  • 7-day trial
  • Cancel anytime
  • Live in 2 minutes
See every detail on our siterepma.io/…/medical-centersGet a demo with your data+966 54 686 8751

Sources: [1] Riyadh resident survey, Int. J. Community Med. Public Health, 2025 [2] Top 20 Google Maps results for the search in Riyadh and Jeddah, October 2026 [3] Ministry of Health, advertising rules for private health facilities. Names, reviews and replies in this deck are illustrative examples.

Repma12 / 12